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I faced an issue during the ID Validation

f you encounter problems with ID validation, the actions required depend on which flow you are in:

Turing Platform Flow

  • Pay close attention during the ID validation step, as only one attempt is currently granted.

  • If the validation fails, you will need to wait until you receive a new project invitation to try again.

Deel Flow

  • You will have two opportunities to complete ID validation with Deel’s partner.

  • The Deel team may request additional documents during the process.

  • If both attempts fail, you can request a manual validation directly in your Deel account.

  • For assistance, please reach out to Deel Support via the Chatflow inside app.deel.com.

Important Reminder

Make sure to complete the ID validation process as soon as you receive the project invitation. Delays in validation may lead to delays in your activation and onboarding.