I have issues with my Gmail and credentials

We apologize for any inconvenience you may have experienced during your onboarding setup.

If you’re facing issues with your first login to your Turing email, please make sure that:

• You are following the first login guidelines, and

• You are using the password provided to you (sent to your personal email along with your Turing email ID).

For help setting up Gmail 2FA, here’s a quick guide:
👉 How to Set Up 2-Step Verification in Gmail

If you still experience issues accessing your Gmail account, please reach out directly to our IT team at turingitsupport@turing.com. Contacting them will ensure a faster, dedicated response.

If you don’t receive a reply within 24 hours, let me know and I’ll connect you directly with one of our Level 2 agents.

For Slack and other platforms pleease ensure that you check your Turing email inbox after you log in. Invites will be there. 

We’re here to support you every step of the way — let’s make this a great start!