When Your Project Wraps Up

Your contractual engagement has now concluded.

As part of the standard offboarding process, access to project tools like Slack and Turing email will be disabled shortly after the project ends.

Project closures may result from completion, scope or budget changes, or organizational decisions.

These do not affect your Turing status unless tied to performance or integrity concerns.

Important: Once offboarding from a project has been processed, it cannot be reversed and you cannot be reinstated to the same project.

Next Steps

1. Kindly submit your final hours and deliverables by the specified deadline

2. Payment Processing:

   • For Turing Flex: Payments for completed work are released on the 5th business day of the month following offboarding and may take up to 72 business hours to reflect in your account after being deposited to your selected payment method.

   • For regular monthly payouts: Processing starts on the 5th calendar day and may take 2–3 days to land in your account.

   • For NP (non-project/final) payments: Payments are processed after regular payroll payments are completed and can be expected by the Friday following the regular payroll cycle, by 5 PM PT at the latest.

   • If you have not received your payment by the end of the expected processing window, contact support for further assistance.

3. You'll hear from our People team shortly with details on closure or next steps.

4. You'll hear from our People team shortly with details on closure or next steps. Don't forget to keep your Turing profile current — it ensures you remain eligible and ready for exciting new project opportunities ahead. After offboarding, your status will be transitioned to "Available", which means your Turing profile remains active on the platform. You can log in anytime to browse and apply for open opportunities that match your skills and experience at the Turing Jobs page. If your profile is shortlisted for a position, the relevant team will reach out regarding next steps. For questions about project reassignment, contact your project lead directly.

5. If you cannot apply to new jobs or take assessments: If you receive the error message “Unable to apply to jobs! You are already in an active engagement with a Turing client, hence you cannot apply to jobs” after your project has ended, your offboarding process is not yet complete. While you have an active engagement status, you cannot take assessments or apply for other roles on the platform.

   To resolve this:

   • If you initiated your own offboarding, ensure that you submitted the formal resignation form described in the Voluntary Resignation section above.

   • Check whether you still have active Slack access from your previous engagement. If your Slack access remains active after your project has ended, contact the People team to complete the offboarding process.

   • Contact your project lead to ask about the next steps and expected timeline for completing the offboarding process.

6. Continued Eligibility: Being offboarded from a project does not affect your eligibility to apply for new roles on the platform, unless the offboarding was due to a Code of Conduct violation.

Types of Project Endings

1. Violation of our Terms of Service

Any attempt to falsify work or misuse AI tools may result in immediate contract termination and loss of payments.

Examples (not an exhaustive list):

• Presenting AI-generated content as your own work.

• Using AI to solve, explain, or evaluate assigned tasks.

• Sharing prompts, datasets, or any client-related information outside authorized channels..

Consequences:

• Immediate removal from the project that you're working with.

• Non-payment for fraudulent submissions.

• Permanent ban from the Turing platform and projects.

2. Performance Offboarding

Signs:

• Delayed submissions or missed deadlines.

• Substandard work requiring multiple revisions.

• Lack of communication or responsiveness.

Corrective Action (if applicable):

• A Project Lead may begin a trial sprint with defined goals and deadlines to assess performance.

• Continued lack of improvement could result in contract termination.

3. Voluntary Resignation

If you need to leave your current project, follow this two-step process:

1. Inform your manager: Contact your direct manager (Pod Lead/Team Lead) to discuss your intention to resign and align on your final working day.

2. Submit resignation form: After aligning with your manager, complete the official resignation form at https://forms.gle/WJiayWbTntdgR2ju5

Once submitted, the team will process your resignation and contact you if additional information is needed.