Project Onboarding

Last updated: May 8, 2026

A step-by-step guide to help you access, review, and accept your offer — including steps for payments and document signing.

Getting Started

Once you are selected for a project, you will receive an e-mail containing on how to proceed with your onboarding. The onboarding process basically consists of:

  1. Reviewing and signing Turing Terms of Service

  2. Completing ID verification

  3. Adding Tax and Payment information

  4. Agreement signature

Depending on the project, the onboarding process might occur through either Turing’s platform  or Deel Platform (external provider).

Please ensure that all steps are completed before your start date to avoid delays in your onboarding.

Onboarding Process at Turing’s platform

1. Log in at your account after you receive the invitation email

2. Go to the Workspace.

a. Review and Sign the Terms of Service.

b. Set up the 2FA

c. Complete ID validation.

d. Fill out your tax form (choose the correct one based on your residency): W-9 for U.S. residents or W-8BEN for non-U.S. residents

e. Set up your payment information.

f. Review and Sign your Scope of Work (SOW)

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Onboarding Process at Deel

1. Accept the Deel invitation sent to your email.

2. Fill out your tax form (W-9 or W-8BEN).

3. Complete ID validation.

4. Sign the agreement and any additional documents required.

5. Upload any regional documents if requested by Deel.

After Completing the Process

Once these steps are completed (at Turing or Deel), the Onboarding team will create your credentials (system accesses) and send it to your personal email within 24 hours before your start date. 

📩 Please check your spam and “Updates” folders if you don’t see the email. All onboarding communications are sent from no-reply@turing.com

How does the payment work?

Your payout timing depends on a few factors:

  • When you log your hours: Payments are scheduled based on when your hours are submitted for each pay period.

  • Processing time: Each payout method has its own processing timeline, which will be shared with you during onboarding. Payments are normally completly processed by the 8th calendar day of the month.

  • Account setup: Make sure your payment method is correctly configured with our payment processors to avoid delays.

Need Help with payment?

If, after being selected for a project, you need assistance setting up your payment information, please login at the logged enviroment at help.turing.com with your Turing email or reach out to support@turing.com