Update Your Turing Profile

"Keep your profile up to date to increase your chances of matching with the best opportunities. Follow these steps:

Required Profile Sections

Before you can apply to jobs, you must complete and submit your profile with these required sections:

1. Basic information

2. Education

3. Skills/languages

4. Work experience

5. LinkedIn URL, or select "I don't have a LinkedIn profile" if not applicable

Once you've completed all required sections, submit your profile to start applying to roles. For better job recommendations in the Jobs for You section, keep your skills, experience, preferred roles, and tech stack accurate and up to date. You can also browse and apply directly to roles from the Jobs page that match your expertise.

Keeping your profile up to date helps the platform's matching engine surface roles aligned to your skills and experience. An up-to-date profile improves the quality of job recommendations you receive. Your profile's country of residence setting also determines which jobs appear in your feed—if this doesn't match your actual location, you may see roles you cannot apply to.

When to Update Your Profile: If you've resigned from a current engagement and are available for new opportunities, update your profile to indicate your availability. This helps the matching engine surface new roles for you.

1. Log in to your account at https://work.turing.com/

2. Click on your name in the top-right corner of the page.

3. Select Profile from the dropdown menu.

4. Select the section that you want to update

To update your resume/curriculum: Upload a PDF or DOC file (maximum 4 MB) in English.

5. Make your changes and save them.

Relocating to a supported country: If you previously applied from an unsupported location and have since relocated to a supported country, update your location in your profile. After updating, you can apply to open roles again.

Updating Your Profile for Career Transitions

If you're transitioning to a different development specialization, such as moving from iOS to backend development, update these sections to improve matching for roles in your new area:

1. Skills and Languages — Add technical skills relevant to your new specialization.

2. Work Experience — Emphasize projects and technologies in your new area.

3. Resume — Update it to highlight your new specialization.

4. After saving changes, use job filters when browsing to find roles matching your updated skills.

Important: Updating your profile improves matching to relevant roles in your new area, but does not guarantee job offers.

Troubleshooting Profile Submission Errors

Submit button not responding:

If your submit button isn't responding when you try to save your profile changes, try these solutions in order:

1. Refresh the page, then log out and back in.

2. Clear your browser cache and cookies.

3. Disable browser extensions, especially ad blockers or script blockers.

4. Update your browser to the latest version, or try a different browser. Chrome is recommended.

5. Try using a different device or network connection.

Resume upload failures:

If your resume upload fails, try these steps:

• Use Chrome, Edge, or Firefox on desktop.

• Ensure your file is in PDF or DOC format, in English, and under 4 MB.

• Rename the file to something simple like resume.pdf.

• Disable VPNs, ad blockers, or browser extensions, then refresh and try again.

• If the issue persists, try a different browser, device, or network.

"Check the following incomplete steps fields: First Name, Last Name" error

If you see this error when trying to submit your profile, it means the First Name and Last Name fields in the Basic information section are empty or invalid. This is typically caused by invalid characters or formatting in the name fields.

1. Re-enter your First name and Last name using only letters and standard spaces, with no extra spaces, punctuation, emojis, or only spaces.

2. If the fields are locked, toggle edit mode if available, or briefly switch to a different profile section and back, then try saving again.

3. If your full legal name includes a middle name, keep only your first and last name in the profile fields.

4. Clear your browser cache and cookies, or use an incognito/private browsing window.

5. Try a different browser, ideally the latest version of Chrome or Firefox.

6. Save each section before submitting.

Submission errors referencing "Years of experience" fields

If you encounter a "Submission Error" message referencing incomplete "Years of experience" fields when submitting your profile, try these steps in order:

1. Hard refresh the page (Ctrl+F5 on Windows or Cmd+Shift+R on Mac), then re-enter the Years of experience values in all relevant sections (Basic information, Skills and languages, or Work experience) and save each section before submitting.

2. Clear your browser cache and cookies, or try an incognito/private browsing window.

3. Try another supported browser and device.

Other validation errors preventing submission:

Check that you've completed these requirements:

• All required fields must be filled in.

• LinkedIn URL must be in a valid format.

• You have a stable internet connection.

Look for error messages or highlighted fields, such as LinkedIn URL, phone number, or expected earnings fields, which indicate what needs to be corrected.