How to Check the Status of Your Job Application

Last updated: October 30, 2026

If you've submitted a job application or completed an interest form and are looking for an update, here's how you can find information about your application status and next steps.

For Referral-Based Applications

If you applied through a referral (i.e., a current Turing employee referred you), please note that detailed referral status information is available to the referrer — the Turing employee who referred you — not directly to the applicant.

To get an update on your referral status, reach out to the person who referred you and ask them to log in to their Turing account to check the status of your referral. They will be able to see the relevant details and share that information with you.

Troubleshooting Broken Application Links

If you received a job application link in a recruitment message, such as via WhatsApp or email, that is broken or not working, follow these steps:

  1. Sign in directly at https://work.turing.com/dashboard/applications to check whether the opportunity appears in your Applications dashboard.

  2. If the role does not appear on the Applications page, search for it on the Jobs page at https://work.turing.com/jobs and apply directly if it is listed.

  3. If you still cannot find the role or the application link continues to fail, contact support with the job title and a screenshot of the invitation showing the link and any error message.

General Tips for Following Up

  • Check your Applications dashboard at https://work.turing.com/dashboard/applications to confirm your submission was received and view your current status (such as "Pending Review" or "In Review"). Look for the role under the relevant application sections, such as Submitted, Draft, or Archived, then open the application to view its detailed status. Note that you may not receive an immediate confirmation email after submitting.

    If your application status shows "Pending Review" with no pending steps, this means you have not yet been selected for next steps. Candidates are only contacted if they are selected to move forward in the process.

    If an application appears in the Archived Applications section under the Jobs page, it means that opportunity is no longer active for you. This can mean you were not selected, or that the client paused or filled the role, and your application status will be updated from "In Review" to reflect that final outcome for this opportunity.

  • Note: Submitting an interest form does not confirm that you were selected or advanced in the hiring process. If the application page is empty or the specific role does not appear, verify whether it is listed under Submitted, Draft, or Archived before assuming your application was accepted or moved forward.

  • Understanding the "Shortlisted" status: If your status shows "Shortlisted," this means you have passed initial screening, but it does not guarantee immediate onboarding or task assignment. The next step, which could be an interview, assessment, or onboarding, will only occur if your application is selected to move forward after further review. If there are no pending steps or document requests listed, you generally do not need to submit any additional documents unless the recruiting team specifically asks for them. Similarly, if you receive an email requesting details such as your availability or payout information, this does not guarantee selection or onboarding — you will receive a separate confirmation email once you are actually selected to move forward.

  • To check whether tests are required for your application, navigate to the Submissions tab and click on your application. Depending on the position, there may not be any tests required.

  • Important: Applications cannot be withdrawn once submitted. If you decide not to proceed with an opportunity, you can only decline if an offer is extended to you.

  • Platform limitation: If a job position shows "Applied" status in your dashboard, you cannot submit a new application for that role because your previous application is still associated with your profile. This applies even if your previous contract for that position has ended. Support cannot manually reset or reverse application status. The platform will only allow you to apply again automatically if the role becomes available for reapplication in the future.

  • Allow adequate time for the recruiting team to review your application before following up. The application review process typically ranges from 48 hours to 6 weeks from the time you complete your application, depending on client feedback and the volume of applications received.

  • Note: Due to the high volume of applications, not all candidates will receive a notification if they are not selected for the next steps. If your application has remained 'In Review' for more than 6 weeks, contact support with the job title, application date, assessment name, and the date the assessment was completed so they can investigate the next step. Individualized feedback explaining why an application was not selected is not provided.

  • If you applied directly (not through a referral), check your email inbox — including spam or junk folders — for any communication from the recruiting team regarding your application status or next steps. If you have been shortlisted but haven't received a next-step email, also check your spam or promotions folders for filtered emails, and confirm that your preferred contact email address is correct in your profile settings.

  • If you have a point of contact from your application process, reaching out to them directly is the most effective way to get a status update.

  • If your application was not selected for a particular role, you can continue exploring and applying to other opportunities through the Jobs page on your dashboard at https://work.turing.com/dashboard/applications. Not being selected for a current opportunity does not mean you are out of consideration entirely — our team will continue working to identify new opportunities that align with your skills and experience, and you will be notified via email or WhatsApp (the same channels used for all application updates) when new recommendations or interview opportunities become available.

Troubleshooting Error 16 (Access Denied)

If you encounter Error 16 (Access denied) when attempting to submit your application or access project form quizzes, this is typically caused by the security service detecting proxy or VPN usage. The error message will show a Proxy IP address in the incident details.

To resolve this error, follow these steps in order:

  1. Disconnect any VPN, proxy, or corporate network. Use a home network or mobile data instead.

  2. Restart your router or switch to a different network.

  3. Log out and log back into work.turing.com, then access the quiz link from your dashboard.

  4. Try opening in an incognito window or a different updated browser with extensions disabled.

  5. Clear browser cache and cookies.

If the error persists after completing all these steps, contact support with the following information:

  • Email address associated with your Turing account

  • Exact URL or name of the quiz you're attempting to access

  • Complete screenshot of the Error 16 message

  • Date and time of your new attempt, including timezone

  • Your public IP address without VPN (visit whatismyipaddress.com to find this)

  • Browser type and version (desktop or mobile)

  • Whether you've tested in incognito mode or with a different network